The consultation from E-mail is acceptted by the following way.
Also, becasue we answer the consultation in sequence, it takes a period of time for us to reply. Thanks for understanding.
The questions that frequently asked are published on the FAQFAQ for you to referece.
Cases that the consulation by E-mail cannot be replyed have occured.
The reason may be the setting of the mobile phone mail or computer E-mail: the unsolicited email
・accept and reject
・write the individual domain or address that want to accept
If you set as above, the mail cannot be normal replyed. Thanks for understanding. Details about the E-mail Settings, please contact the mobile phone company or the Internet Access Provider.